I didn't do anything wrong

Ben, a plumber from K&S came by and spent 3 hours going over my install and inspecting the water heater. He found nothing wrong with my install, whew! After talking to technical support we got the unit running by removing the intake and restricting the exhaust. We had hot water, but the install wasn’t going to pass code as it deviated from the installation instructions.

Water heaters go virtually unnoticed, that is until they don’t work!